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  • Conferences
    • Proceedings from Past Conferences >
      • 2022 - Wellbeing, Sustainability and Impact Assessment: towards more integrated policy-making
      • 2021 - Social Impact Assessment >
        • Posters
        • 2021 Students
      • 2019 - Climate Change >
        • Posters
        • 2019 Students
        • Conference Photos
        • Contact List
      • 2018 - Regional Development
      • 2016 - Strategic Environmental Assessment
      • 2015 - Where to for Impact Assessment?
      • 2014 - Transport Infrastructure
      • 2013 Fresh Water Management
      • 2012 - Mineral Extraction
  • Impact Connector
    • Issue #14 Impact assessment for infrastructure development >
      • Impact assessment for infrastructure development - an introduction
      • Place Matters: The importance of geographic assessment of areas of influence in understanding the social effects of large-scale transport investment in Wellington
      • Unplanned Consequences? New Zealand's experiment with urban (un)planning and infrastructure implications
      • Reflections on infrastructure, Town and Country planning and intimations of SIA in the late 1970s and early 1980s
      • SIA guidance for infrastructure and economic development projects
      • Scoping in impact assessments for infrastructure projects: Reflections on South African experiences
      • Impact Assessment for Pacific Island Infrastructure
    • Issue #13 Health impact assessment: practice issues >
      • Introduction to health impact assessment: practice issues
      • International Health Impact Assessment – a personal view
      • Use of Health Impact Assessment to develop climate change adaptation plans for health
      • An integrated approach to assessing health impacts
      • Assessing the health and social impacts of transport policies and projects
      • Whither HIA in New Zealand….or just wither?
    • Issue #12 Risk Assessment: Case Studies and Approaches >
      • Introduction
      • Risk Assessment and Impact Assessment : A perspective from Victoria, Australia
      • The New and Adaptive Paradigm Needed to Manage Rising Coastal Risks
      • Reflections on Using Risk Assessments in Understanding Climate Change Adaptation Needs in Te Taitokerau Northland
      • Values-Based Impact Assessment and Emergency Management
      • Certainty about Communicating Uncertainty: Assessment of Flood Loss and Damage
      • Improving Understanding of Rockfall Geohazard Risk in New Zealand
      • Normalised New Zealand Natural Disaster Insurance Losses: 1968-2019
      • Houston, We Have a Problem - Seamless Integration of Weather and Climate Forecast for Community Resilience
      • Innovating with Online Data to Understand Risk and Impact in a Data Poor Environment
    • Impact Connector #11 Climate Change Mitigation, Adaptation, and Impact Assessment: views from the Pacific >
      • Introduction
      • Climate change adaptation and mitigation, impact assessment, and decision-making: a Pacific perspective
      • Climate adaptation and impact assessment in the Pacific: overview of SPREP-sponsored presentations
      • Land and Sea: Integrated Assessment of the Temaiku Land and Urban Development Project in Kiribati
      • Strategic Environmental Assessment: Rising to the SDG Challenge
      • Coastal Engineering for Climate Change Resilience in Eastern Tongatapu, Tonga
      • Climate-induced Migration in the Pacific: The Role of New Zealand
    • Impact Connector #10 Climate Change Mitigation and Adaptation >
      • Introduction
      • Is a “just transition” possible for Māori?
      • Adapting to Climate Change on Scale: Addressing the Challenge and Understanding the Impacts of Asia Mega-Cities
      • How responding to climate change might affect health, for better or for worse
      • Kanuka, Kereru and carbon capture - Assessing the effects of a programme taking a fresh look at the hill and high country land resource
      • Wairoa: Community perceptions of increased afforestation
      • Te Kākahu Kahukura Ecological Restoration project: A story within a story
    • Issue #9 Impacts of Covid-19 >
      • Introduction to Impact Connector Issue 9 – Impact assessment and Covid 19
      • Covid-19 fast-track consenting: climate change legacy key to success
      • Tourism – the long haul ahead
      • Making sense of the impact of Covid-19: planning, politics, and the public good
    • Issue #8 Social Impact Assessment >
      • Challenges for Social Impact Assessment in New Zealand: looking backwards and looking forwards
      • Insights from the eighties: early Social Impact Assessment reports on rural community dynamics
      • Impact Assessment and the Capitals Framework: A Systems-based Approach to Understanding and Evaluating Wellbeing
      • Building resilience in Rural Communities – a focus on mobile population groups
      • Assessing the Impacts of a New Cycle Trail: A Fieldnote
      • The challenges of a new biodiversity strategy for social impact assessment (SIA)
      • “Say goodbye to traffic”? The role of SIA in establishing whether ‘air taxis’ are the logical next step in the evolution of transportation
    • Issue #7 Ecological Impact Assessment >
      • The future of Ecological Impact Assessment in New Zealand
      • Ecological impact assessment and roading projects
      • EcIA and the Resource Management Act
      • Professional Practice and implementation of EcIA
      • EcIA in the Marine Environment
    • Issue #6 Landscape Assessment >
      • Introduction
      • Lives and landscapes: who cares, what about, and does it matter?
      • Regional Landscape Inconsistency
      • Landscape management in the new world order
      • Landscape assessment and the Environment Court
      • Natural character assessments and provisions in a coastal environment
      • The Assessment and Management of Amenity
      • The rise of the THIMBY
      • Landscape - Is there a common understanding of the Common?
    • Issue #5 Cultural Impact Assessment >
      • Introduction
      • Potential of Cultural Impact Assessment
      • The Mitigation Dilemma
      • CIA and decision-making
      • Insights and observations on CIA
      • Achieving sustainability through CIA
      • CIA - Enhancing or diminishing mauri?
      • Strategic Indigenous Impact Assessment?
    • Issue #4 Marine Environment >
      • Introduction
      • Iwi, Impact Assessment and Marine Environment
      • Sea-Bed Mining Application in Taranaki
      • The wreck of the MV Rena
      • High Court RMA Controls on Fishing
      • Initiatives in the Pacific Islands
      • SEA in an NZ context
    • Issue #3 Strategic Environmental Assessment
    • Issue #2
    • Issue #1
  • Resources
    • Webinars
    • IAIA Resources
    • United Nations Guidance
    • Donors Guidelines and Principles
    • Oceania and the Pacific
    • Natural Systems >
      • Biodiversity & Ecosystem Services
      • Agriculture & Food Systems
      • Water Management
    • Social Impact Assessment
    • Health Impact Assessment >
      • Climate Change & Health
      • Air Quality Impact Assessment
    • Cumulative Impact Assessment
    • Community and Stakeholder Engagement
    • Indigenous Peoples
    • Climate Change and Disaster Risk Resilience >
      • Adaptation Planning
      • Nature-based Solutions
    • Urban Development
    • Sustainable Development Goals
    • Strategic Environmental Assessment
  • Community
    • Membership Directory
    • News
    • Policy Submissions >
      • Past Submissions
    • Courses

Community & Stakeholder Engagement

  • Stakeholder engagement in the IA process must be planned. A plan must be developed for even the most simple and straightforward impact assessments.
  • The engagement of stakeholders is not something that happens towards the end of the IA procedure; it needs to be part of the whole process from onset to conclusion. An engagement strategy and plan should therefore be integral to the IA process.
  • Stakeholder engagement is about conducting the IA process in a way that ensures all relevant information is captured and is not distorted.
  • There is a need to target and tailor-make engagement. This means accommodating and adjusting to different stakeholder roles and interests, types of knowledge, and cultural differences.
FIVE IMPORTANT THINGS TO KNOW

1. Timely profiling of target groups/stakeholders is essential to ensure successful contact and mutual understanding.

2. Trust can be earned despite stakeholders’ having differences of opinion on the plan or project.

3. The content and presentation of the message is as important as its actual content and requires attention, experience, and skill.

4. Be patient; some groups need time to process the data and ideas communicated to them.

5. There are no insignificant groups in the process; be empathetic but neutral.

Copied from Effective Stakeholder Engagement - IAIA Fastip
FIVE IMPORTANT THINGS TO DO

1. Identify all stakeholder groups and their interests and information needs .

2. Develop a strategy and make a detailed plan with events and goals for both specific stages and for the whole IA process. Review the plan frequently.

3. Choose spokespersons for their content knowledge, empathy, presence, and experience in communication

4. Avoid mass gatherings: smaller focused meetings (site visits, round-tables, focus groups) catering to the needs of specific audiences are preferable.

5. Prior to meetings, ask participants to put forward any matters or questions they wish to have addressed in the meetings.

Stakeholder Participation Guide
Principles of Online Engagement
IAP2 Spectrum of Public Participation
Doing Better Business Through Effective Public Consultation and Disclosure: A Good Practice Manual
Stakeholder Engagement: A Good Practice Handbook for Companies Doing Business in Emerging Markets 
Public Participation Guide
Public Participation Tools
A Guide to Community Engagement with People with Disabilities
Towards Whole of Community Engagement: A Practical Toolkit
An Introduction to Engagement
Citizens as Partners Handbook
ICAT Stakeholder Participation Guide
Public Participation - International Best Practice Principles
Good Practice Recommendations on Public Participation in Strategic Environmental Assessment
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  • Home
    • Environmental Impact Assessment
    • Social Impact Assessment
    • Strategic Environmental Assessment
    • Community & Stakeholder Engagement
    • Management, Monitoring and Reporting
  • About Us
    • Core Group >
      • Core Group Meeting Minutes
    • Our Partners and Affiliates
    • AGMs
    • Ethics
  • Membership
    • Sign Up for NZAIA Membership
  • Conferences
    • Proceedings from Past Conferences >
      • 2022 - Wellbeing, Sustainability and Impact Assessment: towards more integrated policy-making
      • 2021 - Social Impact Assessment >
        • Posters
        • 2021 Students
      • 2019 - Climate Change >
        • Posters
        • 2019 Students
        • Conference Photos
        • Contact List
      • 2018 - Regional Development
      • 2016 - Strategic Environmental Assessment
      • 2015 - Where to for Impact Assessment?
      • 2014 - Transport Infrastructure
      • 2013 Fresh Water Management
      • 2012 - Mineral Extraction
  • Impact Connector
    • Issue #14 Impact assessment for infrastructure development >
      • Impact assessment for infrastructure development - an introduction
      • Place Matters: The importance of geographic assessment of areas of influence in understanding the social effects of large-scale transport investment in Wellington
      • Unplanned Consequences? New Zealand's experiment with urban (un)planning and infrastructure implications
      • Reflections on infrastructure, Town and Country planning and intimations of SIA in the late 1970s and early 1980s
      • SIA guidance for infrastructure and economic development projects
      • Scoping in impact assessments for infrastructure projects: Reflections on South African experiences
      • Impact Assessment for Pacific Island Infrastructure
    • Issue #13 Health impact assessment: practice issues >
      • Introduction to health impact assessment: practice issues
      • International Health Impact Assessment – a personal view
      • Use of Health Impact Assessment to develop climate change adaptation plans for health
      • An integrated approach to assessing health impacts
      • Assessing the health and social impacts of transport policies and projects
      • Whither HIA in New Zealand….or just wither?
    • Issue #12 Risk Assessment: Case Studies and Approaches >
      • Introduction
      • Risk Assessment and Impact Assessment : A perspective from Victoria, Australia
      • The New and Adaptive Paradigm Needed to Manage Rising Coastal Risks
      • Reflections on Using Risk Assessments in Understanding Climate Change Adaptation Needs in Te Taitokerau Northland
      • Values-Based Impact Assessment and Emergency Management
      • Certainty about Communicating Uncertainty: Assessment of Flood Loss and Damage
      • Improving Understanding of Rockfall Geohazard Risk in New Zealand
      • Normalised New Zealand Natural Disaster Insurance Losses: 1968-2019
      • Houston, We Have a Problem - Seamless Integration of Weather and Climate Forecast for Community Resilience
      • Innovating with Online Data to Understand Risk and Impact in a Data Poor Environment
    • Impact Connector #11 Climate Change Mitigation, Adaptation, and Impact Assessment: views from the Pacific >
      • Introduction
      • Climate change adaptation and mitigation, impact assessment, and decision-making: a Pacific perspective
      • Climate adaptation and impact assessment in the Pacific: overview of SPREP-sponsored presentations
      • Land and Sea: Integrated Assessment of the Temaiku Land and Urban Development Project in Kiribati
      • Strategic Environmental Assessment: Rising to the SDG Challenge
      • Coastal Engineering for Climate Change Resilience in Eastern Tongatapu, Tonga
      • Climate-induced Migration in the Pacific: The Role of New Zealand
    • Impact Connector #10 Climate Change Mitigation and Adaptation >
      • Introduction
      • Is a “just transition” possible for Māori?
      • Adapting to Climate Change on Scale: Addressing the Challenge and Understanding the Impacts of Asia Mega-Cities
      • How responding to climate change might affect health, for better or for worse
      • Kanuka, Kereru and carbon capture - Assessing the effects of a programme taking a fresh look at the hill and high country land resource
      • Wairoa: Community perceptions of increased afforestation
      • Te Kākahu Kahukura Ecological Restoration project: A story within a story
    • Issue #9 Impacts of Covid-19 >
      • Introduction to Impact Connector Issue 9 – Impact assessment and Covid 19
      • Covid-19 fast-track consenting: climate change legacy key to success
      • Tourism – the long haul ahead
      • Making sense of the impact of Covid-19: planning, politics, and the public good
    • Issue #8 Social Impact Assessment >
      • Challenges for Social Impact Assessment in New Zealand: looking backwards and looking forwards
      • Insights from the eighties: early Social Impact Assessment reports on rural community dynamics
      • Impact Assessment and the Capitals Framework: A Systems-based Approach to Understanding and Evaluating Wellbeing
      • Building resilience in Rural Communities – a focus on mobile population groups
      • Assessing the Impacts of a New Cycle Trail: A Fieldnote
      • The challenges of a new biodiversity strategy for social impact assessment (SIA)
      • “Say goodbye to traffic”? The role of SIA in establishing whether ‘air taxis’ are the logical next step in the evolution of transportation
    • Issue #7 Ecological Impact Assessment >
      • The future of Ecological Impact Assessment in New Zealand
      • Ecological impact assessment and roading projects
      • EcIA and the Resource Management Act
      • Professional Practice and implementation of EcIA
      • EcIA in the Marine Environment
    • Issue #6 Landscape Assessment >
      • Introduction
      • Lives and landscapes: who cares, what about, and does it matter?
      • Regional Landscape Inconsistency
      • Landscape management in the new world order
      • Landscape assessment and the Environment Court
      • Natural character assessments and provisions in a coastal environment
      • The Assessment and Management of Amenity
      • The rise of the THIMBY
      • Landscape - Is there a common understanding of the Common?
    • Issue #5 Cultural Impact Assessment >
      • Introduction
      • Potential of Cultural Impact Assessment
      • The Mitigation Dilemma
      • CIA and decision-making
      • Insights and observations on CIA
      • Achieving sustainability through CIA
      • CIA - Enhancing or diminishing mauri?
      • Strategic Indigenous Impact Assessment?
    • Issue #4 Marine Environment >
      • Introduction
      • Iwi, Impact Assessment and Marine Environment
      • Sea-Bed Mining Application in Taranaki
      • The wreck of the MV Rena
      • High Court RMA Controls on Fishing
      • Initiatives in the Pacific Islands
      • SEA in an NZ context
    • Issue #3 Strategic Environmental Assessment
    • Issue #2
    • Issue #1
  • Resources
    • Webinars
    • IAIA Resources
    • United Nations Guidance
    • Donors Guidelines and Principles
    • Oceania and the Pacific
    • Natural Systems >
      • Biodiversity & Ecosystem Services
      • Agriculture & Food Systems
      • Water Management
    • Social Impact Assessment
    • Health Impact Assessment >
      • Climate Change & Health
      • Air Quality Impact Assessment
    • Cumulative Impact Assessment
    • Community and Stakeholder Engagement
    • Indigenous Peoples
    • Climate Change and Disaster Risk Resilience >
      • Adaptation Planning
      • Nature-based Solutions
    • Urban Development
    • Sustainable Development Goals
    • Strategic Environmental Assessment
  • Community
    • Membership Directory
    • News
    • Policy Submissions >
      • Past Submissions
    • Courses